Through the years and while using the pool, despite having read the instructions for proper use and maintenance of the decorative stones, several accidents is likely to occur, such as, breakage of a grate when removing from the channel or staining or damage from negligent poor care.

The company keeps for 2 years digital record with details of the customer’s order, as well as, the color sample with regards to exact repetition of pool parts.

Further to the 2years period, the file is destroyed unless the customer asks to be kept for up to 20 years, by paying a very low fee.